If you live in the western half of San Francisco, you’ve probably noticed it’s pretty hard to get a meal lately. Today we’re excited to announce a permanent fix.
One of the realities of building our business (or any business) has been the more people like and use our product, the more challenges we have! This is a problem we’re grateful to all of you for. It’s rewarding to see our customers like SpoonRocket as much as we could hope.
We started this business because we think technology can bring all of us good food, very fast. But not every challenge we face is purely technological. In order to get you fresh meals in minutes, we require kitchens in the right locations to cook the right amount of meals at the right times. We simply can’t be the most convenient meal ever without being at your door fast. So we’ve invested in fixing it. Our new operations begin November 5th and we hope you’ll like all the improvements.
We've had the chance to hear from many of you in these communities and understand your frustrations with not being able order from us. We owe you better service and a better experience using SpoonRocket, and that’s what we’re going to do. So we’re building kitchens and systems right now, and committing to serving you quickly and reliably again by November 5th.
And we’d like to finish by saying thank you. Truly, thank you. You gave us a challenge most startups dream of, and we’re excited to get it right, the right way, for good. We hope in November you’ll give us a second chance to be your most convenient meal ever.
Until then, service in all other areas remains unaffected, and you can always drop us a line at (855) 992-9908 or email us at firstname.lastname@example.org.
Steven and Anson